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MAC Services Ltd

22 - Feb - 2012

Your first choice for electrical work in Central London

Envirnoment and Customer Care

Environment & Quality

MAC services's committments

MAC services is committed to provide a quality service in a manner that ensures a safe and healthy environment for our employees and customers and to minimise our potential impact on the environment. We will operate in compliance with all relevant environmental legislations and we will strive to use pollution prevention and environmental best practices in all we do.

We are working within the GREEN DEAL scheme which is intended to revolutionize the energy efficiency to British properties. We are running Energy Consumption/CO2 data logging /report and we provide energy saving lighting.

MAC Services Environmental Policy

Mac Services have been providing electrical engineering services for 40 years. The company is committed to provide a quality service in a manner that ensures a safe and healthy workplace for the employees and to minimise its potential impact on the environment. We comply with environmental laws designed to reduce the harm the business may cause to the environment:
- Energy Information Regulation 2011 SI 1524
- CR C Energy Efficiency Scheme order 2011 SI234
- The UK Waste Electrical and Electronic Equipment (WEEE) Regulations implement the main the provisions of the European WEEE Directive. The broad aim is to address the environmental impacts of unwanted electrical and electronic equipment at end of life disposal.
- Ecodesign for Energy -Related Products Regulations 2010 SI2617 ( Energy Efficiency lighting)
MAC Services will:
1. Integrate the consideration of environmental concerns and impacts into all of their decision making and activities.
2. Promote environmental awareness both internally and amongst its customers and suppliers.
3. Educate and inform our employees about environmental issues that may affect their work.
4. Carry out staff training when required.
5. Inform all employees to adhere to the Waste Disposal policy.
6. Reduce waste through re-use and recycling and by purchasing recycled, recyclable or re-furbished products and materials where these alternatives are available.
7. Promote efficient use of materials and resources throughout our offices including water, electricity, raw materials and other resources, particularly those that are non-renewable.
8. Purchase and use environmentally responsible products accordingly. Use suppliers and service providers that operate in a responsible manner in respect to environmental issues.
9. Communicate our environmental commitment to clients & the public and encourage them to support it though energy saving solutions, such as Energy Efficiency Lighting LED.
10. Strive to continually improve our environmental performance and minimise the social impact and damage of activities by periodically reviewing our environmental policy by MAC Services management team to ensure continued suitability.

MAC services Ltd have the facilities to recycle your old batteries.Please call in for more info 020 7486 9075.

 

Our Guarantee

MAC Services provides a full 12 months guarantee on all our work. All materials and products are covered by a full manufacturer's warranty and our labour is backed by our ownguarantee of workmanship.

Within the guarantee period defects which may arise from faulty installation or repair work, will be dealt with as a matter of priority.

Energy Consumption/CO2 Report to your property or Business.

We can save you Energy.We carry out data loggin of properties to record the following:

Voltage, Current (Amp), Energy ( KWh), Power (KW), CO2 Emissions.

We will help you to save energy and rising cost of your electricity bill.

Win a FREE energy consumption Report

Installing motion sensors to save on your electricity bill.


Motion sensors are designed to turn on the lights when motion is detected. Then, after motion stops after a short period of time, the light turns off and less energy is wasted . Since they do not run continually, the light bulb will burn out less frequently in a motion sensor light than in a traditional fixture.
You also won't have to worry about the lights being left on by accident when your business is closed for the evening or holidays. This can save you dramatically on your electricity bill, cost on light bulbs and save the environment.

For more info Please contact our contacting team on 020 7486 9075 or Email: mail@mac-services.co.uk

Case study

SAVE UP TO 90% ON YOUR LIGHTING ENERGY BILLS WITH LED LIGHTING

- We can visit your premises and give a free consultation.
- We will answer all your questions on the new exiting and cost-saving LED lighting.
- We can offer samples for you to try and give free demonstrations, so you can experience for yourselves the brightness and beautiful colors of LED lighting.

Contact John Currie 07943517767 Email: johnc@mac-services.co.uk

Useful information:
- High quality LED lamps have estimated life spans of between 30,000 and 50,000 hours, as opposed to only 1,500 hours with many standard light bulbs e.g. Halogen spot lights incandescent candle and GLS lamps.

- With LED's heat is reduced tremendously, compared with heat produced by halogen spot lights.

- Standard spot lights use an enormous 50 watts of energy, whereas LED spotlights will only use between 4.5 watts and 6 watts of energy, depending on lamp types.

- If left on for 12 hours a day, one 50 watt halogen spotlight will cost around £22.00 per year to run; one 6 watt LED spotlight will only cost around £2.60 per year to run.



OUR CUSTOMER CARE POLICY

MAC Services Ltd has implemented this customer care policy in addition to our Quality Policy. Our intention is that at all times we are committed to and maintain our working practices. We are customer focused and intend to ensure that we make every effort to act on any complaints and/or feedback in a professional and timely manner.

We want to ensure that our customers are satisfied and even delighted with our services so we demand that the following criteria be met at all times by all employees:-

 Our customers to be treated with respect and courtesy
 Our customers to receive an efficient and professional service
 Our customers individual needs to be understood
 Our customers views to be taken into account when carrying out work
 Our customers to receive clear information or explanation whenever applicable
 To be readily accessible to our customers
 To ensure that we provide any other organization on site clear information to maintain safe working practices.

We will communicate our service standards to all our customers so that our performance can be measured.

We have implemented a complaints procedure so that at any time a customer feels that our work fall below standard they know how to complain.

All our staff have read and understood this policy and are regularly trained in it implementation.

We will not tolerate discrimination of any kind.

 

 

 

 

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